Reference

nagacc Privacy Policy for Your Account Data

Our Privacy Policy explains how nagacc handles your account, phone verification, device details and wallet records when you use the lobby.

Account dataWallet recordsCookie choicesContact requests

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See How Wallet Records Enter Our Policy

nagacc Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your Privacy Policy choices cover the details needed to connect an account with a selected payment route. When you choose DANA, OVO, GoPay or QRIS, we may record the wallet name, transaction reference, amount status and time needed to match the account record; we do not

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need your wallet password for that check. Bank transfer and virtual account references can also appear when you ask us to confirm a payment. Phone verification links the account to the access step, while device and browser details help us identify unusual sign-in activity. We use
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these records for account servicing, payment status checks, security checks and legal requests where local law permits. If a payment remains pending, our support team may ask for the transaction reference rather than a full wallet screen. Eligibility and access depends on local law, and this
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policy applies to the personal data handled through our nagacc account route.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVATE HELP ROUTE

Get Clear Answers About Your Privacy Policy

A direct support route helps when you want to understand a record or request a correction.

DATA CONTROL

Keep Your Account And Device Details Clear

We separate account servicing from payment matching so each record has a defined purpose.

Data handling

We use your account details to provide access, confirm phone ownership, match payment references and answer support requests.

Cookie choices

Cookies can remember sign-in preferences and help us understand an account session.

Account security

Phone verification and device signals help us assess an unusual sign-in.

Retention timing

We retain personal and payment-linked records only for the period needed for account servicing, security checks, dispute handling and legal…

Your requests

You can ask what personal data we hold, request a correction or ask about deletion where local law permits.

Policy contact

For a Privacy Policy question, describe the record, account step or cookie concern in plain English.

Find Privacy Policy Answers Before Account Access

These Privacy Policy answers cover the searches we hear most often before an account is opened. You can check how nagacc handles phone verification, payment references, cookies, device details and correction requests, including when access depends on local law in Indonesia.

It covers account and phone verification details, device and browser signals, cookies, payment references, support requests, retention and requests to correct or remove eligible personal data.

No. Our payment checks use route details, transaction references and status information. We do not need your DANA, OVO or GoPay wallet password to match a payment with your account.

QRIS, bank transfer and virtual account payments create references that may be linked to your account for payment matching, status checks, dispute handling and applicable legal duties.

We use phone verification to confirm account ownership and support access checks. If you clear browser data or use an unfamiliar device, we may ask you to complete that step again.

Yes, where local law permits. Send a request through the account contact path, explain whether you want access or correction, and provide enough account detail for us to verify ownership.

Retention depends on the record and its purpose. We keep data for account servicing, security, payment disputes and legal duties only for the period required under applicable rules.

The policy describes data handling for the Indonesia account route, including Yogyakarta access. Eligibility and access depends on local law, so local rules may affect whether the service is available.

nagacc Privacy Policy for Your Account Data

Get Clear Answers About Your Privacy Policy

Keep Your Account And Device Details Clear

Data handling

Cookie choices

Account security

Retention timing

Your requests

Policy contact

Find Privacy Policy Answers Before Account Access

01 What does the nagacc Privacy Policy cover?

02 Does nagacc store my DANA, OVO or GoPay password?

03 Why does the Privacy Policy mention QRIS and bank transfer?

04 How does nagacc use phone verification data?

05 Can I request a copy or correction of my data?

06 How long does nagacc keep personal data?

07 Does the Privacy Policy apply in Yogyakarta and across Indonesia?

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